Submit the basic RFQ
Send product interest, quantity, destination, and email or WhatsApp. This creates a usable starting point without forcing a long form first.
How RFQ works
Quote the project scope before comparing price.
RFQ processModel, configuration, evidence, and destination before deposit.
Sauna and spa equipment quotations depend on configuration, voltage, certificate scope, packing, destination, and installation assumptions. This page explains what happens after a buyer sends an RFQ.
RFQ workflow
From first message to written quotation.
Confirm model and configuration
Sales and engineering review capacity, heater or pump system, control route, material, finish, accessories, and buyer use case.
Check voltage, certificate, and destination
Electrical route, destination market, certificate scope, install site, and import assumptions are checked before a quote is treated as comparable.
Request evidence before deposit
Ask for current product photos, component close-ups, packing preview, certificate scope note, warranty split, and production or inspection proof.
Confirm order scope in writing
Final price, lead time, warranty, certificate applicability, freight, payment terms, and delivery terms must be confirmed in written quote documents.
Production, inspection, and export packing
The order moves through production, model checks, buyer proof requests, packing, shipping document preparation, and after-sales handoff.
Why price changes
The same product name can quote differently by scope.
- Model, capacity, size, and function package
- Heater, control brand, pump system, jets, lighting, and accessories
- Quantity, sample route, batch order, or distributor program
- Destination country, port, voltage, certificate discussion, and delivery terms
- Packing method, crate size, loading plan, and unloading constraints
- Logo, manual, carton mark, color, material, and market documentation
Evidence before deposit
Ask for proof tied to the exact quoted model.
The practical evidence package should include current photos, packing preview, component close-ups, certificate scope note, warranty split, and any installation assumptions that can affect the buyer's site.
RFQ questions
Answers that reduce quote friction.
Why does Sauna Cabin Direct not show one fixed checkout price?
Sauna cabins, hot tubs, swim spas, and steam rooms change price by configuration, voltage, certificate scope, packing, destination, and freight route. A fixed checkout price would often be misleading for project buyers.
Does sending an RFQ mean I placed an order?
No. An RFQ is a quotation request only. The order scope becomes binding only after written quote, invoice, payment terms, delivery terms, and final configuration are confirmed.
What should I send if I am not sure which model fits?
Send product type, expected users, indoor or outdoor site, destination, quantity, and any reference photo. The team can then suggest a cleaner starting route.
Start RFQ
Send the basics first.
Product type, quantity, destination, and contact are enough to start the route.